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This page contains answers to common questions,
along with some tips and tricks that we have found useful.
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Will First Thousand Words run on Windows NT?
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I am trying to record a word on the Macintosh and
it is not functioning. What should I do?
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Is an MS-DOS version of First Thousand Words available?
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How do I find and change the memory settings on a
Macintosh?
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What are the Macintosh system requirements for
First Thousand Words?
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I get the message when starting First Thousand Words,
"The display device does not support 640 x 480 and 256 colors." How do I change
the display?
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What are the PC system requirements for First
Thousand Words?
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At the end of the installation on my Windows
3.1 machine, I get a message that it cannot create the program group. What's
going on?
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I am getting an error, "Invalid dynamic link to a dll
file" when I try to start the program. What can I do to fix it?
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I get a message, "Invalid page fault at 015F" when
I try to run the program in Windows 98. What should I do?
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How do I contact Scholastic if my question is not
answered here?
First Thousand Words has not been tested on Windows NT and may not
function properly on that platform.
In order for the Record function to work properly on the Macintosh,
you must make sure that your sound quality setting is at 22,050kHz.
1. Go to the Apple menu.
2. Choose CONTROL PANELS then choose the SOUND (or MONITORS & SOUND)
Control panel.
3. If you are using Sound, select SOUND OUT from the pop-up menu at the top of
the window. Select RATE and click on 22,050kHz.
4. If you are using the Monitors & Sound control panel select the SOUND
icon. Select SOUND OUTPUT QUALITY and choose 22,050 kHz.
Make sure that the microphone has been selected as your sound input source.
This can be set in the above Control Panels. In Sound, choose SOUND OUT, click
on OPTIONS, and choose MICROPHONE as the source. In Monitors & Sound, click
on SOUND INPUT in the Sound window and choose MICROPHONE.
First Thousand Words is only available for Windows 3.1, Windows 95,
and Macintosh. There is no MS-DOS version of the product available.
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1. Click and hold on the Apple menu in upper left-hand corner.
2. Still holding the mouse button down, drag the cursor over About This
Macintosh or About This Computer, and let go of the mouse button. The window
that appears will have the OS version, the amount of installed memory, the
amount of total memory, and depending on the OS, the type and speed of
processor.
3. If there is no Total Memory listed, then Virtual Memory is probably switched
off. This should be switched on, as Macs (especially with OS 7.5.3 and higher)
function better with Virtual Memory on.
4. To turn on Virtual Memory, click and drag on the Apple menu as before, but
this time drag down to Control Panels and release.
5. Find the 'Memory' control panel and double-click on its icon. When the panel
opens you will see 3 or 4 items. From top to bottom they should be:
a. Disk Cache (leave this alone)
b. Virtual Memory (click the On radio button)
c. 32-bit Addressing or Modern Memory Manager (may not be present; if present,
click the On radio button)
d. Ram Disk (click the Off radio button). Close the panel by clicking the Close
box in the upper left corner.
6. Restart the system for the changes to take effect.
First Thousand Words requires the following for the Macintosh
version: System 7.1 or higher, 68040 or faster processor, 12 MB RAM (7000KB
free), 640 x 480 display with 256 colors, 2X CD-ROM Drive, 3 MB minimum free
hard disk space available. Microphone and Printer are recommended.
First Thousand Words will only run in 256 color mode. You will
receive this error message if your display is set to some other resolution,
such as 16-bit high color. To correct this, reset your display to 256
colors.
To do this in Windows 95:
1. Go to START, SETTINGS, and then CONTROL PANEL.
2. Double-click the DISPLAY icon.
3. Click the SETTINGS tab.
4. In the setting for 'Color Palette,' click the scroll arrow and choose '256
Colors' from the list of available options.
5. Click APPLY.
6. Click OK and restart your system if prompted.
To do this in Windows 3.1:
1. Go to the MAIN group.
2. Double-click the WINDOWS SETUP icon.
3. Choose OPTIONS, then CHANGE SYSTEM SETTINGS.
4. Select DISPLAY and choose the appropriate 256 color driver for your video
card.
NOTE: It is recommended that you contact your video card manufacturer and
obtain the latest drivers for your video card, as some older cards may not
support 256 color correctly without the latest drivers.
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First Thousand Words requires the following for the PC version:
Windows 3.1 or Windows 95, 486DX 66 MHz or faster, 16 MB available RAM, 640 x
480 display with 256 color, 2X CD-ROM Drive, Windows compatible sound card.
Microphone and printer are recommended.
This error will occur if your Windows 3.1 already has the maximum
number of program groups allowed in Windows 3.1 (The limit is 40 program
groups). To correct this, either delete or un-install unneeded or un-used
programs to free up groups. You can also create an icon for the game in another
group following the procedure below:
1. In Program Manager, select the group to which you wish to add the icon (such
as Games).
2. Go to the File menu in Program Manager.
3. Choose NEW, then PROGRAM ITEM.
4. In the Description Dialog box, enter 'First Thousand Words.'
5. In the Command Line box, enter 'D:\1000WORD.EXE,' Where D is the letter of
your CD-ROM drive.
6. In the Working Directory box, enter 'D:\.'
7. Click OK. Click OK on the warning about the network drive. This just means
that you need the CD-ROM in to run the program.
8. The icon is now created. To run the program, insert the First Thousand Words
CD-ROM in the CD-ROM drive, and double-click the icon you just created.
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This error occurs when there is more than one version of QuickTime
for Windows installed on the system. Other applications may install an older
version of QuickTime. The best way to fix this is to download the latest
version of QuickTime from www.quicktime.apple.com and install it, telling it to
delete any older or existing versions it finds. This will guarantee that you
have the latest version available on your system.
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This problem can be corrected by lowering Hardware Acceleration for
the Audio and Video cards.
1. Go to Start, Settings, then Control Panel.
2. Double-click the Multimedia icon.
3. On the Audio tab under Playback Preferences, click the ADVANCED PROPERTIES
button.
4. Click the PEFORMANCE tab, and move the slider for Hardware Acceleration to
the Basic setting.
5. Click APPLY, then OK.
6. Double-click the System icon in the Control Panel window.
7. Click the PERFORMANCE tab, then the GRAPHICS button, and move the slider for
Hardware Acceleration to the Basic setting.
8. Click APPLY, then OK or CLOSE, and restart the system when prompted.
You should now be able to run the program.
If you cannot find an answer to your question here, you can visit
Scholastic's Technical Support Site to e-mail them or call
1-800-946-0136. E-mail questions and their toll-free number are answered M-F, 8
A.M. - Midnight EST, except major holidays.
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